TERMS OF SERVICE

Terms of Service

Last Updated: September 20, 2026

Welcome to Dwellaroq.

These Terms of Service govern your access to and use of dwellaroq.com, including purchases made through our online store.

Dwellaroq is operated by Xiamen Yangyuanzhai Network Technology Co., Ltd.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms and other applicable policies published on dwellaroq.com, subject to mandatory rights available under applicable law.

1. Online Store Use

You may use dwellaroq.com only for lawful purposes.

You agree not to use our website, products, services, or content for fraudulent, abusive, unlawful, or unauthorized activity.

2. Intellectual Property

Unless otherwise indicated, Dwellaroq branding, logos, photographs, graphics, website designs, product descriptions, written content, and other original materials belong to Dwellaroq, Xiamen Yangyuanzhai Network Technology Co., Ltd., or the applicable rights holder.

You may not reproduce, distribute, commercially exploit, republish, impersonate, or otherwise misuse protected content without authorization.

3. Product Information

We make reasonable efforts to display product information accurately.

Actual jewelry may vary slightly in:

Color
Finish
Texture
Shape
Stone placement
Dimensions
Decorative details

Variations may occur because of lighting, photography, screens, production batches, material characteristics, and manufacturing tolerances.

Minor variations do not necessarily constitute a defect.

4. Jewelry Materials

Materials vary between products.

Customers with allergies or sensitivities to particular metals or materials should carefully review available product information.

Unless expressly stated on a product page, jewelry should not automatically be assumed to be:

Hypoallergenic
Nickel-free
Sterling silver
Solid gold
Solid platinum
Made from natural gemstones

5. Ring Sizing

Ring-size information is intended as a general guide.

Fit may vary depending on finger shape, temperature, ring width, and measurement method.

Customers are responsible for selecting the appropriate size based on the sizing information provided.

6. Pricing & Availability

Prices and availability may change before an order has been accepted.

We reserve the right to correct errors involving:

Prices
Promotions
Product descriptions
Inventory
Product variations
Website information

If a material error affects your order, we may contact you, cancel the affected item, or provide another appropriate resolution.

7. Orders

Submission of an order does not guarantee acceptance.

We may refuse, limit, or cancel an order where reasonably necessary, including because of:

Inventory errors
Pricing errors
Payment authorization problems
Suspected fraud
Delivery restrictions
Technical problems
Legal requirements

If we cancel an order after payment has been collected, the applicable amount will be refunded.

8. Payment

Available payment methods will be displayed during checkout.

Payments may be processed by independent third-party payment providers.

Those providers may operate under their own terms, privacy policies, and security practices.

9. Promotions

Promotions and discount codes may be subject to:

Expiration dates
Minimum-order requirements
Product exclusions
Geographic restrictions
Availability limits
Usage restrictions

Unless stated otherwise, promotional offers may not be combined.

10. Product Care

Customers should use jewelry reasonably and for its intended purpose.

To the extent permitted by law, Dwellaroq is not responsible for damage resulting from:

Improper storage
Excessive bending
Excessive pulling
Exposure to chemicals
Prolonged exposure to moisture
Unauthorized modification
Improper cleaning
Failure to follow available care instructions

11. Prohibited Conduct

You may not:

Engage in fraudulent transactions.
Attempt unauthorized system access.
Introduce viruses or malicious software.
Interfere with website operation.
Submit knowingly false information.
Impersonate Dwellaroq.
Misuse intellectual property.
Perform prohibited automated scraping.
Violate applicable laws.

12. Customer Reviews and Content

Where review or content-submission features are available, you may only submit content that you have the right to provide.

You must not submit fraudulent, misleading, unlawful, abusive, or infringing content.

13. Third-Party Services

Our website may use third-party:

Payment services
Shipping providers
Analytics services
Marketing services
Technology providers
Social platforms

Third-party services may operate under their own terms and policies.

14. Shipping

Order processing, delivery estimates, shipping costs, customs information, and related terms are governed by our Shipping Policy.

15. Returns & Refunds

Eligible returns and refunds are governed by our Refund Policy.

16. Privacy

Personal-information practices are described in our Privacy Notice and Your Privacy Choices policy.

17. Website Availability

We aim to keep dwellaroq.com accessible and functional but cannot guarantee uninterrupted operation.

The website may temporarily become unavailable because of maintenance, technical issues, security concerns, upgrades, service-provider outages, or other circumstances outside our reasonable control.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Dwellaroq and Xiamen Yangyuanzhai Network Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, or similar losses where liability may lawfully be excluded or limited.

Nothing in these Terms limits rights or liabilities that cannot legally be excluded under applicable consumer-protection law.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

20. Changes to These Terms

We may update these Terms to reflect changes in our website, business operations, services, or legal obligations.

The current version will be published on dwellaroq.com.

21. Governing Law

These Terms are governed by the applicable laws of the People's Republic of China, without limiting mandatory consumer-protection rights that may apply to customers in their country or region of residence.

Where appropriate, Dwellaroq and customers are encouraged to attempt to resolve concerns through good-faith communication before commencing formal proceedings.

The reference store currently uses Illinois law for its own Terms of Service; because your stated operating company is in Xiamen, I did not copy that jurisdictional clause into the Dwellaroq version.

Contact Us

Email: service@dwellaroq.com

Dwellaroq and dwellaroq.com are operated by Xiamen Yangyuanzhai Network Technology Co., Ltd.

Dwellaroq — Jewelry designed around individual expression.

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